Jay Kaufmann

Jay Kaufmann designs processes and interfaces to create usable, satisfying — and profitable — digital experiences.

Jay is Principal Experience Design Consultant at Synapse Studio.

He has designed user interfaces for web-based applications since 1996, defining information hierarchies, navigation systems, and interaction frameworks. He has worked in the mobile sector since 2004.

This cross-media design experience becomes more and more valuable as digital experiences increasingly occur across multiple platforms. Jay researches user behavior and delivers concrete solutions grounded in an overarching customer experience strategy.

Jay Kaufmann offers the following expertise:

• Interaction design a.k.a. user interface design
  The design of work flows, page layouts and interaction models for specific media to ensure delightful and usable digital products.
• Information architecture
  Building category structures, navigational hierarchies and information frameworks that work across multiple media.
• User experience strategy
  Exploring consumer needs and goals, identifying overlap of user goals and business goals, defining and tracking the qualities of desired engagements with customers.
• Usability process consulting
  Identifying and executing user research. Designing user research processes that deliver the best ROI for an organization's particular circumstances.
• Product management
  Developing product concepts, envisioning groundbreaking features, defining feature sets, managing product roadmaps, prioritising user stories for development, serving as a scrum product owner.

For a complete work history, see Jay's résumé or European-style curriculum vitae. Auf Deutsch ist der Lebenslauf von Jay Kaufmann natürlich auch erhältlich.

Making connections: Network with Jay Kaufmann on LinkedIn or Xing. Or simply e-mail Jay at Synapse Studio dot com.

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